FAQ

We offer various travel-sized smells, including popular designer brands, niche fragrances, and exclusive scents. Our collection is curated to cater to different preferences, from floral and fruity to woody and oriental. Our online store products are our best-selling fragrances in over 100+ locations.

Our travel-sized bottles are 15ml (0.5 oz), perfect for carrying in your handbag, pocket, back bag, or on an airplane, meeting TSA regulations.

All our fragrances are 100% authentic and sourced from verified suppliers. We take pride in delivering genuine products to our customers.

To place an order, browse our website, add the desired products to your cart, and proceed to checkout. We accept major credit/debit cards and other secure payment methods.

Delivery times depend on your location. Typically, standard shipping takes 3-7 business days.

We accept returns within 30 days of delivery. To qualify for a return, returned items must have at least 90% of the liquid in the bottle. Upon receipt, all returned products will be inspected to ensure they meet our return requirements before the refund is initiated. Refund Method: Approved returns will be issued a full refund in the form of a store credit gift card, redeemable on future purchases. If you receive an incorrect item, please contact us immediately for a resolution. For more info. please visit our Returns & Refunds page.

E-mail: info@jotbusa.com

Yes, our products are not tested on animals.

Yes, once your order is shipped, you will receive a tracking number via email. Use this number to track your package online.

You can reach our customer service team via email at support@jotbusa.com

Absolutely! You can see our recommendations under the BUNDLE GUIDE section or contact our experts for personalized suggestions based on your preferences.

Our fragrance is Parfum (Extrait de Parfum), the highest concentration of fragrance oil. This ensures a rich, long-lasting scent that stays with you for 8–12 hours, offering a luxurious and premium experience.